Siebel Open UI, Tools, Scripting and EAI (MOSC)

MOSC Banner

Insert Service Request also inserting new account

edited Dec 16, 2016 12:26AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 1 commentAnswered

Hi,

We have a Vanilla Service Request BS with Insert SR method & webservice up and running successfully.

We have to send Account information as well with SR details, as it needs to find the correct account of which SR should belong to.

Now the problem is, if the webservice cant find the account in the DB, then it is inserting account as well, which we do not want to do.

How to stop the webservice to not to insert the account and allow it to just insert SR record.

Thanks

Ratna

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

SBL Configuration-EAI Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center