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Teleservice - EBS (MOSC)

Is There a Way to Bring Contact Center/SR Quick Menu Functionality to the Customer Support Actions M

Jun 16, 2015 11:22AM edited Jan 9, 2017 5:53PM in Teleservice - EBS (MOSC) 4 commentsAnswered ✓

Greetings,

Implementing 12.2.4 Customer Support. Is there a way to add Contact Center/SR quick menu functionality to the Customer Support Actions menu?

Thank you,

Kelly

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