Siebel Open UI, Tools, Scripting and EAI (MOSC)

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How to change user keys

edited Jun 29, 2015 7:27PM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 7 commentsAnswered ✓

Hi,

We have Account & JDE Number (OU_NUM_1) is primay key in our environment. So basically JDE Number should be unique and multiple accounts can have the same Account Name but with different JDE Number.

We have requirement to create a webservice to insert Account. So we made some changes into existing IO (Siebel Account) like changed user keys as required combination.

Still we are getting the following error messsage even though we make sure we are sending unique combination in the request. (New JDE Number and existing Account Name.)

For instance of Integration Component 'Account', using user key '[JDE Account Number] = "258741254" AND [Name] = "Odi Holdings4"', a record with identical values already exists in the Siebel database.Please ensure that the field values in the input message are unique.(SBL-EAI-04381)

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