CRM On Demand - Reports and Dashboards (MOSC)

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Reports Issue Using RSUM() Formula

edited Jun 27, 2015 10:00AM in CRM On Demand - Reports and Dashboards (MOSC) 5 commentsAnswered

Hi, can anyone please help me on resolving my issue in my report. I am performing a Runnig Sum (RSUM) formula, however I wanna know if there is a way that this formula run from the very beginning of where there is a value it can capture (from the back end of the report), but at the same time can be filter on how many column can only be shown (from the front end).

Based on my present report, RSUM performs only the filtered column shown, which give me hard time to show our true Backlog. 

Backlog Formula:

RSUM(IFNULL("Service Request Metrics"."# of SRs", 0) - IFNULL("- Service Request Metrics by Close Date"."# of Closed SRs (Close Date)",0))

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