Oracle Auto Service Request (ASR) (MOSC)

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How stop receiving email Oracle ASR: Warning - Unable to Create Service Request

edited Jul 2, 2015 10:02AM in Oracle Auto Service Request (ASR) (MOSC) 3 commentsAnswered

Hi,

My customer said that he got the email continually as

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Subject: Oracle ASR: Warning - Unable to Create Service Request

Hostname: kgwebnas

Serial#: xxxxxx

Oracle Auto Service Request (ASR) was unable to create Service Request because:
This asset is not activated for Oracle ASR.

The Oracle Auto Service Request documentation can be accessed on http://oracle.com/asr.
Please use My Oracle Support https://support.oracle.com for assistance.

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but the machine Sun Storage 7410 for the Serial # xxxxx is Expired support which is not searched the asset anymore,  how come he still got the email ? and how to stop receiving the email ?

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