Receivables - EBS (MOSC)

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AR Receipt with incorrect credit card details

edited Jul 3, 2015 10:01AM in Receivables - EBS (MOSC) 1 commentAnswered

Hi

Can someone help with this issue ,AR receipt got processed with incorrect credit card details

-Order created with credit card and wrong expiration date

-Then was deleted and corrected to right expiration date

-Auto Invoice and  Automatic Receipt process was completed

-AR receipt which is created has the incorrect CC expiration date info instead of the correct.

-Due to incorrect card details remittance process is not clearing the transaction

Can experts guide how to correct this

Thanks

KP

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