Siebel Business Process & Functionality (MOSC)

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How to use Siebel Organization record as Account

edited Jul 8, 2015 1:54AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered ✓

Hi,

In our customer's business process, sometimes,  internal organization behave as customers to parent organization e.g. parent organization (which is a bank), sells insurance to child organization (again a bank). Here, the child organization also required to be mapped an Account.

However, Organizations and Accounts are technically different and although Organizations are also stored in S_ORG_EXT (apart from S_BU), but have INT_ORG_FLG value as Y, hence they can not be seen as Accounts following SearchSpec over Account business component.

One way to use Child Org as Account is to create a new Account record, but this will lead to duplication of data and may require logical mapping of chile data as well.

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