Serial not received in Repair Order form form

Hi All,

We are trying to receive a particular serial 1543504 in Repair Order form. Order is already generated and user wants to receive it. Error message is coming as 'Serial Status is invalid'.

I have corrected serial status by using the following queries (as in SR) --

update apps.mtl_serial_numbers

set CURRENT_STATUS = 4

where serial_number = '1543504';

update apps.csi_item_instances

set INSTANCE_USAGE_CODE='OUT_OF_ENTERPRISE'

where serial_number = '1543504';

Even after this, error message is coming while receiving this serial in Repair Order form. Error is coming as 'Error occurred in receiving processor ()'.