Siebel System Admin, Install and Upgrade (MOSC)

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Siebel IP2014 Migrate Installation - Version check failed

edited Jul 9, 2015 7:12AM in Siebel System Admin, Install and Upgrade (MOSC) 4 commentsAnswered ✓

Hi Siebel Experts,

After the Siebel migration from 8.1.1.11 to 8.1.1.14 we are not able to start Siebel Server service. We are getting the following error in server log file:

(lstnsvc.cpp (166) err=1376403 sys=-2146893811) SBL-SMI-00147: Version check failed because: Error: versions of installed components do not match (wanted version: 8.1.1.14, actual version: 8.1.1.11 )

We checked the version of installed components, and it is 8.1.1.14, but it seems that siebns.dat has not been updated accordingly since the following section looks like this:

[/gateways/default/version/VersionString]

     Type=string

     Value="8.1.1.11 SIA [23030] ENU"

     Length=48

Could you please advice what we can try to resolve this issue.

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