Teleservice - EBS (MOSC)

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Can you update notes in Contact Center Notes Tab?

edited Aug 31, 2016 5:16AM in Teleservice - EBS (MOSC) 5 commentsAnswered ✓

Greetings,

Implementing 12.2.4 TeleService and there is a business requirement to update notes, after a note is created using the Note Detail window In the Contact Center Notes tab.  Can this be done?

Thank you,

Kelly

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