Receivables - EBS (MOSC)

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How becomes a header level charge a line item during autoinvoice?

edited Aug 11, 2015 10:08AM in Receivables - EBS (MOSC) 1 commentAnswered

Hi,

we are working on an issue right now, where, for very few customers, the freight charge somehow doubles during autoinvoicing. These are iStore orders that come in with a predetermined freight charge of, lets say, 50$. Everything looks fine until it gets interfaced. After autoinvoice the invoice suddenly shows a freight charge of 100$ as line item.

To troubleshoot this, I need to understand this process better. Could you please help me how this header level charge is turned into a line item?

Or do you have any other input that might help?

It is not originating from multiple shipments, that somehow got messed up.

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