Oracle Application Express (MOSC)

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APEX 4.2 Page Item Hep Text not working

edited Feb 24, 2016 9:04AM in Oracle Application Express (MOSC) 2 commentsAnswered

Hi,

We have just upgraded our database from 11.2.0.3 to 12.1.0.2 which included an upgrade to Oracle Application Express from 3.2 to 4.2
we now find the "Help Text" code not working for "Page Items". Our Help Text code is

================================================================================

Retrieving guidance, please wait....

<meta HTTP-equiv="refresh" content="0;URL=&HELP_URL.registration/personal/fields/name/">

================================================================================

Where $HELP_URL is a constant to a host server e.g. www.sample.co.uk/location/  that delivers a static page.

When we run our application we just get "Retrieving guidance, please wait…." and there it hangs.

Before the database upgrade this was working.

If we run our application using another 11g DB with Apex 3.2 we get "Retrieving guidance, please wait…." and then this is refreshed with the static help text i.e. it works.

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