Procurement - EBS (MOSC)

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Got an Error Message in opening a purchase requisition notifications on user homepage....

edited Jul 29, 2015 10:05AM in Procurement - EBS (MOSC) 13 commentsAnswered

We have recently installed mobile applications patches however we cannot confirm if this error was due to those patches.

How to replicate the Error:

1. Create Purchase Requisition

2. Send for Approval

List of Error that we encounter.

- Approver receives the notification on his homepage however got an Error Page <You have encountered an unexpected error. Please contact the System Administrator for assistance.> in opening the  Requisition notification for approval.  

- Approver does not receive an email notification on the WC_notifications table the mail_status field shows failed.

- On Mobile Oracle Approvals apps Requisition can be open however in rejecting the requisitions got an error message "RUNTIME_ERROR:ORA-20002: 3138: Action cannot be performed on this notification. You must enter a rejection note even though a note have been provided.

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