Billing and Revenue Management (MOSC)

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OOTB opcodes erroring with ERR_STORAGE as error code

edited Jul 30, 2015 10:05AM in Billing and Revenue Management (MOSC) 1 commentAnswered

Hi,

While using PCM_OP_PURCHASE_SUBSCRIPTION_DEAL and PCM_OP_CUST_SET_STATUS we are facing a issue recently.

Following is the error from cm.pinlog:

E Tue Jun 30 09:47:10 2015  ec2bn1d2  cm:29807  fm_cust_acctinfo.cpp:363 1:elb5bn01:UnknownProgramName:0:RMICallHandler-586:100044:1435646942:0

        fm_cust_acctinfo_build error

        <location=PIN_ERRLOC_DM:4 class="UNKNOWN":0 errno=PIN_ERR_STORAGE:43>

        <field num=^Aopsflds:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>

        <facility=0 msg_id=0 version=0>

Following is the error from dm_oracle.pinlog:

E Wed Jul 22 16:01:56 2015  ec2bn1d2  dm:11290  dm_subr.c(122):7820 1:elb5bn01:UnknownProg1301:1437570113:694

        ORACLE error: do_sql_mr_select: PINStmtExecute: code 604, op 0

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