Financial Management - PSFT (MOSC)

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EAP9.2 Cannot Unpost Registered Voucher

edited Aug 5, 2015 10:03AM in Financial Management - PSFT (MOSC) 1 commentAnswered

Hopefully someone can help.  We are implementing 9.2 Payables (updated through PUM 12), and have started the integration testing phase.  The users have created Registered Vouchers, posted and paid them.  However, we cannot unpost them so that they can be completed.  Any thoughts as to what could be missing.  I have confirmed the following configuration:

1) There is a GL Account specified on the Accounting Entry Template

2) The users have authority to create Registered Vouchers in the User Preferences

3) I verified that they really DID use the Registered Voucher style on the vouchers.

4) I double checked that they had posted, paid and payment posted successfully, and checked the accounting entries, which were correct.

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