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Agent SMF service gone after patching to SRU 11.2.12.6.0

edited Jul 30, 2015 4:27AM in Ops Center (MOSC) 4 commentsAnswered ✓

Hello all,

I recently patched our environment (8 servers, mixed T4/T5s) to the latest July 2015 SRU, and on just two of them, the Ops Center agent did not come back up.  After some digging it appears the SMF service (svc:/application/management/common-agent-container-1:scn-agent) was just gone:

# svcs scn-agent

STATE          STIME    FMRI

The components/files are still there, and svcprop -a scn-agent still works too, but no actual service is listed by svcs.  I did notice when booting this SRU for the first time it said it was doing an upgrade on SMF. Could this upgrade have broken something?  I'm not an SMF troubleshooting guru but this seems like it would be an easy fix.  Does anyone know a safe way to get the service back or why this happened on 2 of 8 servers?

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