SmartView retrievals crashes Excel after upgrading HFM from 11.1.2.3 to 11.1.2.4.100

Hello,

We applied the 11.1.2.4 release on top of a 11.1.2.3 installation.

And currently, we are having issues while retrieving data from HFM applications.

We've tried using Smart View 11.1.2.5.200, 11.1.2.5.400 & 11.1.2.5.410.

The thing is that simple retrieves will work once we restart the HFM services but after a couple of retrieves, it will get stuck. No major issues when accessing from the Web.

However, it seems that opening the HFM applications takes longer after several retrieves.

Your help will be greatly appreciated.

Thanks for your help.

Regards,

Andy