Customer Relationship Management - PSFT (MOSC)

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Financial penalties for Service Level Agreements

edited Aug 14, 2015 9:28AM in Customer Relationship Management - PSFT (MOSC) 1 commentAnswered

Does PeopleSoft CRM Support have the capability to track and manage financial penalties for Service Level Agreements?  Looking into how to credit a customer if we missed an SLA. 

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