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Unable to convert lead after mass update. Error " The activity was imported, therefore you cannot u

edited Aug 5, 2015 3:49AM in CRM On Demand - Administration (MOSC) Question

I have a customer who says that several leads that had activities (completed tasks) were imported by mass-update and now leads are unconvertable due to that. When trying to convert lead, they are getting error " The activity was imported, therefore you cannot update. Error (SBL-DAT-56810)."

Is there any reason why we cannot convert after a mass update ?

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