Enterprise Service Automation (ESA) - PSFT (MOSC)

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Not able to re-assign level 1 expense report approvals assigned to purged Operator ID

edited Aug 7, 2015 3:53PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered ✓

IB messaging from HR sends a termination message to PS and Security.  This triggers an automatic scrample and purge of the Operator ID.  The Expense Workflow Admin is not able to re-assign expense reports that are assigned to the Operator ID after the Operator ID is purged.  Has anyone else had this problem?  Is there a delivered process that we can tap into that would automatically re-assign any pending expense reports to a Expense Workflow Admin worklist pool enabling the Workflow Admin to compelte the re-assignment?   

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