Siebel Open UI, Tools, Scripting and EAI (MOSC)

MOSC Banner

IP14 : List Applet Record does not get selected on click

edited Nov 30, 2018 12:36AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 5 commentsAnswered ✓

Dear team,

Greetings! We have IP2014 (patch set 6) Call Center application installed.

Currently we are facing an issue with the List Record selection on multiple applets randomly.

1. Navigate to Contact List Applet. (First record is selected by default)

2. Select some PDQ

3. Make a CTI call.

Now if we try to select some other record in the list Applet, it does not happen.

Even we can't select a single cell of the row.

If we click on the currently selected record once again and then try to select another record, it works fine.

Even the scroll buttons are working as expected during this issue.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

SBL Configuration-EAI Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center