Enterprise Service Automation (ESA) - PSFT (MOSC)

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FSCM Expenses 9.2 Exception Comments Required

edited Sep 11, 2015 4:19PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 5 commentsAnswered

Hello,

We are encountering an issue with using the Exception Comments Required for Transactions Older than xx days option. We are finding that if an expense
report is submitted in the okay timeframe where no comment is required but then the expense report is sent back for revision and now the expense report
transaction date is now in exception period, PS allows the expense report to be resubmitted without a comment. Then when it gets to the HR supervisor they
receive an error message saying there is an error on the expense report. Has anyone else encountered this before? If so, what was the solution to get this

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