Siebel Business Process & Functionality (MOSC)

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comments field on Activity Tab is restricted to 1500 Characters

edited Sep 4, 2015 10:05AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered

Hi

Whenever we exceeds Message body text over 1500 characters using F9 SendEmail Functionality.

The comments field on Activity Tab is restricted to 1500 Characters only and rest is trimmed automatically. This causing the customer loosing rest of the data to view under activity Tab.

Is there any alternate solution to overcome this ?

Current Vanilla Configuration :

BC: Action

Name:Comment

Column:COMMENTS_LONG

Text Length:1500

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