Question about AR Credit and Collections

Hi,

I have a Q about credit and collections setup and functionality in AR. I do not wish to implement it in full but would like to satisfy the current business process requirement. At this moment, in our old financial system, when doing any invoicing debt collection activity, we record what we have done (sent invoice to client / PM / consultant etc. with date OR called who and when and what was the discussion etc). We currently record this against the relevant invoice in question in a text field attached to the invoice. For reporting purposes when we print the