Unable to Match Credit Note and Credit Note Request

Hi All,

In REIM 13.2.6v, we are facing issue with Credit Note Request and Credit Note matching process even after all the set-ups are done.

Below are the steps performed for RTV:-

1. Set the following values for supplier and supplier site:

    SEND_DEBIT_MEMO = N

    AUTO_APPRV_DEBIT_MEMO_INDICATOR = Y

    DBT_MEMO_CODE = N

1. In RMS, create a RTV.
2. Approve and ship the RTV.  Check INVC_HEAD, INVC_DETAIL, RTV_HEAD, and RTV_DETAIL table.
3. In RMS, run the EDI file to download the file.
4. In ReIM, upload the EDI file.
5. Check IM_DOC_HEAD table by RTV order no and Credit Note Request is created successfully.