Teleservice - EBS (MOSC)

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12.2.4 -Charges - Item - Case Sensitive

edited Nov 27, 2015 4:27AM in Teleservice - EBS (MOSC) 1 commentAnswered ✓

Create a item in inventory: "ABC"

Create charges lines. Enter "a" or "a%" in item field in charges and it will error with:

No entries found for List of Values

--------------------------------------------------------------

APP-FND-01436: List of Values cannot find any values for you to choose

Cause: The List of Values execution failed to find any values.

Cause: The SQL statement specified to fdlfch() failed to return any values.

Action: Check the message stack for any SQL statement failure messages. Check to make sure your SQL statement works in SQL*Plus. (ROUTINE=fdlfch)

Items is not case sensitive in OM or AR.

How can this be changed in Teleservice/charges? Enhancement request?

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