Order Management - EBS (MOSC)

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Return Order ( RMA) related expenses

edited Sep 8, 2015 10:11AM in Order Management - EBS (MOSC) 3 commentsAnswered

Hi, I have a question regarding processing return order. When we have rejected shipments, we take them to rework facility (third party) and after rework, we will ship good product to either to the same customer or different customer. Is there a functionality in Oracle Order management to capture expenses ( diverted freight, rework charges, Inspection fees, etc)  related the return order and pay third party?

Thanks

Ravi

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