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Channel Revenue Management - EBS (MOSC)

error message when initiating a payment

Aug 31, 2015 12:19PM edited Aug 31, 2015 12:19PM in Channel Revenue Management - EBS (MOSC) Question

When user is initiaing a payment for batch 30575 in trade management they get the following message

Errors happened during payment initialization for batch 30575

Errro Message: 1: Bill to site does not belong to the customer.

I checked the bill to address it is active and also checked the batch and partner ID is populated

what else can be wrong

thanks

0

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