Inventory Items (APC/PLM/PIM) - EBS (MOSC)

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Querying a Serial Number at "Find Serial Number" form is taking long time

edited May 18, 2018 11:05AM in Inventory Items (APC/PLM/PIM) - EBS (MOSC) 1 commentAnswered

Hi,

Our user is experiencing a peculiar issue that first time in a day, If he place a serial number at "Find Serial Numbers Form" and press on TAB key, it is taking around 10 minutes to go next item in the form. It happens ONLY first time in a day. From second time onwards, it will take only few seconds. This issue is existed in all the instances. Please find the attached trace file.

Please help me to overcome this issue. Your help on this is highly appreciated.

Thanks

Siva

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