Sales, Marketing, and Territories Apps - EBS (MOSC)

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Clarification Needed: A Sales Representative or a Sales Manager user cannot have multiple roles of t

edited Sep 11, 2015 2:39AM in Sales, Marketing, and Territories Apps - EBS (MOSC) 6 commentsAnswered ✓

Hi all,

I'm looking at R12.2.4 Sales Module implementation steps.

My test env is coming from an 11.5.10.2 upgrade where we used Sales on Line with Resoulces Roles and Group hierarchy defined and working.

In document

Oracle Sales Implementation Guide

Release 12.2

Part Number E49032-01 Go to Table of Contents

Chapter: Implementation Tasks for Oracle Sales

I found the phrase

A Sales Representative or a Sales Manager user cannot have multiple roles of type 'Sales and Telesales'

I cannot fully understand if this will be a constrain and how then manage it.

Normally we have Sales resources that are defined as Sales Managers, Approvers, Representatives (in same Group or in different ones)

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