Siebel Business Process & Functionality (MOSC)

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S_ESCL_REQ stuck and affects all the workmon agents

edited Sep 8, 2015 9:44AM in Siebel Business Process & Functionality (MOSC) 6 commentsAnswered ✓

Hello All,

We have multiple Workflow monitor agents under different Policy groups.

There was an issue when one of the policies had a bad record stuck in S_ESCL_REQ and all the workflows that are there in any of the policy/group got stuck. So, now the question is that as per our understanding, if a record is stuck, it should only affect the records of one workmon group. But none of the records in S_ESCL_REC was getting processed.

Can anybody please clarify this.

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