Receivables - EBS (MOSC)

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Customer Invoices With Applied Receipts

edited Sep 16, 2015 10:04AM in Receivables - EBS (MOSC) 1 commentAnswered

Good Afternoon All,

We have AR Invoices to which we have applied receipts to.

Both the invoice and the customer payment (Receipt) appear on the statement even though the receipt has been applied to the transaction and should net off.

We believe that both the invoice and payment should not appear on the customer statement.

Has anyone encountered this issue?

Any Assistance will be appreciated.

Regards,

Tomas

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