Siebel CRM 8.1.1.14 and Microsoft Exchange Server 2010 integration

Hi.

We're trying to setup the integration between Siebel CRM and Microsoft Outlook in a single server enterprise.

From the documentation, we extrapolated the following steps:

1. Create an administrative user that must have read-write privileges to the Microsoft Exchange mailboxes of all the Siebel users.

Important notes: this user must be in the same Active Directory forest as the users to be synchronized, or in a forest that has a trust relationship with the Active Directory forest of the users to be synchronized.

2. Create 5 users for testing purpose

Important notes: each user to be synchronized must have an active Exchange mailbox and must not have the Active Directory attribute, Hide from Exchange Address Lists, set to TRUE. Furthermore, users must use Offline Store (OST) files to replicate data between Microsoft Exchange Servers and their local Microsoft Outlook client, or they must store their Microsoft Outlook data exclusively on the Microsoft Exchange Server. Data stored in Personal Folders (PST) cannot be synchronized.