Compensation and Benefits - EBS (MOSC)

MOSC Banner

Anyone found a way to configure OAB to have enrollment suspended when simply adding children to exis

edited Oct 8, 2015 10:02AM in Compensation and Benefits - EBS (MOSC) 3 commentsAnswered

We are currently on 12.2.4 and using Self-Service (SSHR) to process our benefit enrollments.  We require our employees to submit a Birth Certificate whenever a new born is designated for medical coverage.  (Birth Certificates are NOT required for the dependents of new hires.) 

When an employee is currently enrolled in a plan option that doesn’t include children they must elect another plan option that does include children.  In these cases the Certification is triggered (for a Birth Certificate) and the election is suspended.  This is working as expected.

However, when an employee is already enrolled in a plan option that includes children they don’t need to elect a different plan option but just need to designate the new born. In these cases the Certification is triggered (for a Birth Certificate) but the election is NOT suspended.  This is not working as expected. 

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center