Attention: To align with new corporate security policies, and to match policies adopted by other communities within Oracle, the My Oracle Support Community access requirements will change beginning September 18, 2025. MOSC will now require that member accounts in our community be associated to a *corporate* email address. This means that users with generic domains (such as gmail.com, yahoo.com, and others) will no longer be granted access to the discussion forums and ideas labs. If this policy affects you, act now to change the email address that is associated with your Oracle (and community) account. Alternatively, you can opt to create a new Oracle account that uses your corporate email domain.

Depot Repair - EBS (MOSC)

How to track customer complaints in service module

Sep 15, 2015 6:49AM edited Nov 3, 2015 2:56AM in Depot Repair - EBS (MOSC) 6 commentsAnswered ✓

Business required to track customer complaints, action taken against it and final result in service module during warrenty period.

is there any document or steps available to configure the same.

Please guide

Amol

0

Howdy, Stranger!

To view full details, sign in to My Oracle Support Community.

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month