Siebel Business Process & Functionality (MOSC)

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Siebel OpenUI 8.1.1.14.5 fast re-query causes log-out

edited Sep 21, 2015 4:46AM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered ✓

Hello,

We have noticed that if user does fast queries then user will be loged out from application.

We monitored this only for:

- thin client (thick client works ok)

- clean instalation environment (upgraded environment works ok)

- we noticed that this happens for 8.1.1.14 when user press fast [Alt+Q] + enter for at least 2-3 times

- this was reproduced also in 8.1.1.15 however then query was necessary to repeat ~15-18 times

We checked the log files and couldn't find anything usefull there. Everything is just closed and user is log-ed out.

We think that server performance could give impact on this because in environment 8.1.1.15 are used very powerful servers meanwhile 8.1.1.14 uses average DEV servers.

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