Receivables - EBS (MOSC)

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When try to complete a credit memo error occurred

edited Nov 6, 2015 1:02AM in Receivables - EBS (MOSC) 1 commentAnswered

Dear experts,


User created a credit memo by auto invoice, then firstly changed its quantity and then revert this change (entered original figure again).

The following error is occurred when try to complete it .

'' This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services ''


Having applied R12.ZX.B: Patch 14468798 according (Doc ID 1918623.1).

The corresponding file version as below:

===========

/* $Header: zxiftpisrvcpkgb.pls 120.79.12010000.31 2012/09/17 09:27:13 ssanka ship $ */
/*$Header: zxvtxsrvcpkgb.pls 120.49.12010000.30 2012/09/17 09:25:59 ssanka ship $*/
          g_string :='Header ,line level actions are incompaitable';
/* $Header: zxvtxuserpkgb.pls 120.42.12010000.10 2012/09/21 12:42:41 ssanka ship $ */
         g_string :='No Header information present';

===========

While the error still occurred.

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