Oracle Auto Service Request (ASR) (MOSC)

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ASR Autoupdate 5.2.1 -> 5.3

edited Sep 23, 2015 5:44PM in Oracle Auto Service Request (ASR) (MOSC) Question

Hi everyone,

IHAC who last Saturday received an email indicating that his ASR manager had determined that the  ASR 5.3 release was available.

The problem is that for some reason the upgrade has not happened yet and the ASR manager keeps on re-scheduling it as shown below

Auto Update Statistics

==========================

Last Run Time: 2015-09-20 02:30:17.86

Last Run Status: Autoupdate to 5.3.0.0.0 will start at Mon Sep 21 02:30:15 EDT 2015

Next Run Time: 2015-09-21 02:30:17.86


The customer has not received any notification indicating that the autoupdate has failed and the asr.log does not seem to contain an evident error that could  explaining this behavior.

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