General Ledger - EBS (MOSC)

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API fails to complete and does not provide an error message. Any ideas?

edited Oct 3, 2015 10:00AM in General Ledger - EBS (MOSC) 1 commentAnswered

One of my GL users just received a new lap top and he cannot load Journal Entries with API templates.  Initially we thought it was a compatibility issue with the old API template and we did have a 'trust' issue with Visual Basic, but we resolved that.

Now he completes his template and clicks on Upload, completes the parameters screen and sends it to process, the processing screen comes up and then nothing.  Nothing processes and we do not get an error message.

We have tried both old and new templates. 

Does anyone have any ideas as to what may be causing this? I would appreciate any suggestions.

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