Enterprise Service Automation (ESA) - PSFT (MOSC)

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9.2 Proposal Component Approval

edited Nov 17, 2017 2:15PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 6 commentsAnswered

Hi,

Per 9.2 Grants PeopleBooks,

Approval System Administrator: Unclaimed worklists will go to the approval system Administrator that you select. Select one approval system administrator for the entire system.

Please Clarify below questions:

1- What is the definition of Unclaimed Worklist. Please provide some examples of Unclaimed Worklist.

2- How unclaimed worklist items are routed to Approval System Administrator and what setups are required to achieve this objective.

Please revert with your valuable inputs.

Thanks

Mannoj.

 

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