Enterprise Service Automation (ESA) - PSFT (MOSC)

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For Doc ID 2015740.1 / Bug ID 20667806 Fix Issue on both Reports and Authorizations?

edited Jan 29, 2016 3:21PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 4 commentsAnswered ✓


We are in the process of upgrading to 9.2 Image 11, Peopletools 8.54. In a test environment for this version we discovered an issue occurring when an approver denies one line on an expense report and travel authorization, then approves the remaining lines. After approving the claims they reroute back to the supervisor's worklist and under the Action History states it was denied by the supervisor.

I found on Oracle Knowlegebase the following bug where the fix is located in 9.2 Image 12. In this document ID it only mentions the issue on expense reports and also specifies the denial reason and issue being when denying the second line. I am experiencing the same issue on both a report and authorization regardless of denial reason and line number that's denied. Does the fix for this bug also correct the issue on travel authorizations?

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