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Duplicate Message IDs within Java Mailer notifications

edited Oct 12, 2015 2:57PM in Teleservice - EBS (MOSC) 1 commentAnswered

Hi Everyone,

We have been having an issue where emails that our generated by our workflow mailer have duplicate message IDs rather than them being unique. We know the emails are being created by Oracle, because it is being sent from xxxx.xxxx.Javamailer@OurInstance.com. From what we can tell it only occurs in alerts fired within a few seconds from each other.

An example of this would be:

Alert A: New Hire A.J. Green Information | Message ID: 1234.javamailer@X.com

Alert B: New Hire Andy Dalton Information | Message ID: 1234.javamailer@x.com

The second alert will be dropped by our email server because of the duplicate Message ID. The problem is that we have two different alerts with the exact same Message ID, this should not be happening. The message ID's are unique to each email and hidden within the XML of the email.

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