Siebel Business Process & Functionality (MOSC)

MOSC Banner

Issue with Two Root Products creation in dual play Promotion structure in 8.1.1.14

edited Oct 13, 2015 7:21AM in Siebel Business Process & Functionality (MOSC)

Hi,

 

We are in the process of upgrading from Siebel 8.1.1.8 to 8.1.1.14 but during System Testing we have come across an issue with incorrect order line item structure being created. We have a dual play promotion structure with 2 root products DATA_SERVICE and USB_MODEM. When we try adding the promotion from catalog, it just adds DATA_SERVICE and not USB_MODEM. This behavior is replicable in our Dev and SIT environments for 8.1.1.14. For the Promotion when we change the Max, Min quantity for DATA_SERVICE to 0 in that case only the USB_MODEM root product gets added. Basically only one Root

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

SBL Business Process Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center