What is Causing Status Issue in Auto-Rec Reconciliations?
Hello Community,
We are wondering if our problem is a user error, or if there may be something in the system causing this issue. We made a change to our reconciliations that auto-reconcile (we defined rules to accommodate zero balances, etc.). All auto-reconciliations were deleted from a Period (which was OPEN), and replaced with the reconciliations that had the new rules applied. We found instances where some auto-rec reconciliations changed status from "pending" to "closed", which was appropriate based on the criteria, and some auto-reconciliations changed status from "pending" to "open with preparer", even though the criteria was met to auto-reconcile. We