Channel Revenue Management - EBS (MOSC)

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Eligible claims are not being picked by the Claim settlement fetcher. It is already interfaced for p

edited Aug 17, 2020 11:01AM in Channel Revenue Management - EBS (MOSC) 2 commentsAnswered

I have run the query

SELECT claim_id, claim_number, object_version_number, claim_class, amount_remaining, amount_settled, source_object_id, payment_method

FROM ozf_claims_all WHERE status_code = 'PENDING_CLOSE'

AND ( payment_method = 'CREDIT_MEMO'

OR payment_method = 'DEBIT_MEMO')

AND payment_status = 'INTERFACED'

and can see the claim that i want to be picked up.

But in the log, i see the Claim is not mentioned at all.

Reason ?

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