Depot Repair - EBS (MOSC)

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Third party products repair scenario in workshops

edited Oct 27, 2015 10:05AM in Depot Repair - EBS (MOSC) 3 commentsAnswered

Hi

We are on R12.1.3

Business scenario

We have a repair workshop facility which is meant for repair of our customer products(we sold these products)  and also use the same facility for customers(who dont own our products) but come to us for Service & repair.There is no install base ,warranty & Service contracts created in the system.

We perform lot of WIP operations inhouse (Repair costs) and track the costs and charge the customer .

Currently we dont receive the goods in our inventory and hence dont ship the goods in the system.

Question:

In depot repair,what repair type can handle this thirdparty products repair scenario?

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