Install Base and Asset Tracking - EBS (MOSC)

MOSC Banner

Install base and duplicate serial number

edited Nov 6, 2015 11:47AM in Install Base and Asset Tracking - EBS (MOSC) 6 commentsAnswered


Hello,

Want to know how install base and PO receipt creation prevents duplicate serial number creation.

Came across a behavior for a serial controlled install base trackable item.

Recieved  a serial controlled install base trackable item via PO receipt. Install base record is created. SN#123. Owner is Inventory org.

Shipped SN#123 for a customer on  sales order. Ownership got changed for SN 123 to the customer on the sales order. Also inventory on-hand got decremented and serial is out of enterprise and at customer location.

Now received anotther PO receipt for the same item and with same SN # 123.  Was able to receive the item without any issues into the subinventory specified. On-hand got increased for this SN# 123.  No install base record got created and in IB transaction error form got the below message for SN # 123

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Install Base Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center