Procurement - EBS (MOSC)

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mail not send to preparer after WF_ITEM REQAPPRV completes APPROVAL

edited Nov 4, 2015 10:05AM in Procurement - EBS (MOSC) 15 commentsAnswered

Email is not sent to the preparer/submitter of the purchase requisition after the purchase requisition is approved.

the WF notification table has an entry. the output is from bde_wf_item.sql

Subject:Purchase Requisition 50179 has been approved

RECIPIENT_ROLE: SCOTT.TIGER

STATUS: OPEN              

MES_TYPE:REQAPPRV

MAIL_STAT is NULL          (expecting it to be SENT')

FROM_USER: Tiger Scott

TO_USER: Scott Tiger

CALLBACK : WF_ENGINE.CB

This is happening only with RECIPIENT_ROLE: SCOTT.TIGER other are receiving emails.

regards


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