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Teleservice - EBS (MOSC)

How to create Universal Work Queue - Filter for Service Request.?

Nov 2, 2015 3:25AM edited Dec 8, 2015 10:04AM in Teleservice - EBS (MOSC) 2 commentsAnswered

We are using version 12.2.4. Is it possible to create filter for service request node?

Following note refer only to task - "How to create Universal Work Queue - Quick Filters" (Doc ID 803163.1)

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