Credit memo applied to incorrect Invoice line
AP customer applied a credit memo to Line 1 when they should have applied the credit memo to Line 2.
The PO is still open and there are encumbrances against it still. The encumbrance on line 1 is actually greater than the line amount. Line 1 is still Open.
Line2 - the one that should have had the credit memo applied is Closed.
How can we fix this situation?
Thank you.